We may collect and process the following information about you:
Information you provide by filling in forms on our website; and information given in hard copy form or by any other means providing: your name; date of birth; address; interests; marketing preferences; when appropriate your credit information; and any other personal information relevant to the services we provide.
This information may be provided when you are registering interest, transacting with us, subscribing to our services or for newsletters or requesting information;
Correspondence or other contacts you may have with us;
Details of transactions you carry out through our website; and any communications by telephone, in person or by any other means relating to those transactions; and
Details of your visits to our website including, but not limited to, traffic data, web logs or other communication data and the resources you access.
The information you provide to us will be used for processing transactions but may also be used for internal data processing, such as compiling statistical information about your interests and the use of our site. As a service to you, we may also use this information to customize the content we offer on our site.
We may collect and process the following information obtained from your use of our site.
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket. Using our website will result in us placing cookies on your computer in the 3 categories set out below.
Strictly necessary: These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas of the website; many of the functions on our website will not work properly, or at all, if you do not allow these cookies to be used. We may therefore be unable to provide many of the services you may wish to request unless you accept the use of these cookies.
Performance: These cookies collect information about how visitors use a website, for instance which pages visitors go to most often. These cookies do not collect information that identifies a visitor: all information these cookies collect is aggregated and is therefore anonymous. The information is only used to improve how the website works.
Functionality: These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features (for example, remembering changes you have made to text size and fonts).
If you reside outside the European Union, we also use a fourth type of cookie for Targeting or Advertising.
Targeting or Advertising: We sometimes partner with third parties to deliver more relevant advertisements and to compile web statistics. These third parties may use cookies, web beacons and other tracking technology to monitor your visits. They monitor your online behavior and identify website usage, helping advertisers show you advertising and content that is more relevant to you.
Some examples of what Targeting and Advertising Cookies do:
We may collect information about your computer, including your internet address, operating system and browser type when you visit us. Your internet address is used to help identify and gather statistical or demographic information about our customers generally. We also use this information for internal system administration to help diagnose problems with our servers, to administer our website and the customer or user experience.
We will collect, record, store and use your personal data for clearly specified purposes including but not limited to:
We may contact you for the above purposes by telephone call, email, and text messaging and other means.
We will not share your personal data with anyone other than in accordance with the laws of the United States and as stated in this Privacy Policy.
We may from time to time however need to disclose your personal data to certain third parties.
We may need to disclose certain personal information to our agents or contractors to enable us to process transactions or communicate with you. Where we do so it will be on the basis that these agents/contractors are required to keep the information confidential and secure, and will not use the information for any other purpose than to carry out the services they are performing for us.
We may need to retain and disclose certain information about you to regulatory authorities and to appropriate agencies to conduct anti-money laundering and trade sanction checks and to assist with fraud prevention, in particular, in compliance with our anti-money laundering obligations and in relation to trade sanctions. We will disclose this information as is required by law.
We may need to disclose certain personal information about you to credit agencies to conduct appropriate checks when you are transacting with us.
While we will not voluntarily disclose your personal data we may disclose such information if we are required to do so by a valid Court Order, if we are lawfully requested by government or law enforcement authorities, if we are required to do so pursuant to other legal processes, or if it becomes necessary to protect our rights or property.
Some of our prospective clients and/or interested parties are located outside of the United States and as such, we may process your personal information as described above in countries outside of the United States. Each of these countries has differing privacy laws offering different levels of protection for your personal information. Our Privacy Policy reflects these varying practices and we will act in accordance with this Privacy Policy in all jurisdictions that we operate in. By providing your personal information to us, you consent to us processing your personal information in any jurisdiction, in accordance with this Privacy Policy.
In order to provide you with marketing information about our products and services, we may contact you by email, text or any other messaging service, telephone, fax and by post. At the bottom of any marketing emails you will have a clearly marked unsubscribe option from future mailings. In addition, you may at any time send an email asking for your name to be removed from our lists.
You have the legal right to a copy of the information which we hold about you, including information on how this will be used and to ensure this information is accurate. You also have the right to ask us not to process your personal data for marketing purposes – you can exercise this right at any time by contacting us through our site.
We will take all reasonable and appropriate steps to protect the security and integrity of all personal information provided to our website, or by any other means electronic or otherwise.
We will ensure that your personal data is suitably protected against both unauthorized physical and electronic access. These measures include an electronic firewall and various other protection measures that involve virus scanning, installation of security patches, vulnerability testing, backup and recovery planning, employee training, security audits and other steps designed constantly to improve the data protection posture. However, we cannot guarantee that information during transmission through the internet or any computer network is entirely safe from unauthorized intrusion, access or manipulation. We will have no liability for disclosure of information due to errors or unauthorized acts of third parties. In any event, where we believe personal data has been compromised, we will notify you of this.
Our websites contain links to other websites which are not operated by us. The information you provide to us will not be transmitted to other websites. However, these websites may collect personal information about you in accordance with their own privacy policies. We are not responsible for the privacy practices or the content of such websites.
We will hold your information on our systems for as long as is necessary for the relevant activity, or for as long as is specified in any agreement between you and us.
We reserve the right to amend or update this Privacy Policy and any of our privacy practices at any time. We will notify users of this website by posting any updated policy on this page and such changes will be effective immediately and without further notice. Where appropriate, we may notify you directly of changes to the Privacy Policy either through email or a prominent notice on our website.
If you have any queries in relation to the use and protection of your personal data please contact us on our site.